Connect your app to Zoho CRM

Connect your app to Zoho CRM, a sales CRM platform, to read and manage leads, contacts, accounts, deals, and other CRM records.

Zoho CRM is a customer relationship management platform for managing leads, contacts, accounts, deals, activities, and sales workflows. The Zoho CRM connector lets your Lovable app read, search, create, and update CRM records through your own Zoho CRM account.

Zoho CRM is available as an app + chat connector: one shared connection that works in the chat while you build and in your published apps.

With Zoho CRM, your app can:

• Query and display Leads, Contacts, Accounts, Deals, Tasks, Cases, Products, Quotes, and Invoices
• Search and filter records for dashboards, portals, and internal tools
• Create and update records across standard and custom CRM modules

It’s a good fit for sales dashboards, lead intake tools, customer portals, and operational apps that need live CRM data from Zoho CRM.

Common use cases and example apps

Example app	Example prompt	Description
Lead intake dashboard	Use Zoho CRM and build a dashboard that shows new Leads by source, status, and owner.	Track new leads from Zoho CRM in one focused view. The app reads Leads from Zoho CRM, groups them by status, and helps sales teams prioritize follow-up.
Deal pipeline board	Use Zoho CRM and build a pipeline board where I can view Deals by stage and update deal status.	Manage deal movement from a custom interface. The app fetches Deals from Zoho CRM, displays them by stage, and writes updates back to the connected CRM account.
Account health portal	Use Zoho CRM and build an account health portal that shows Accounts, related Contacts, and recent activities.	Give teams a clear account summary backed by CRM data. The app reads Accounts, Contacts, Tasks, and Calls so account managers can review context without opening Zoho CRM.
Customer lookup tool	Use Zoho CRM and build a searchable customer lookup tool for Contacts and Accounts.	Create a fast internal search experience for customer records. The app searches Zoho CRM modules and displays the fields your team needs for support or sales workflows.
Quote and invoice tracker	Use Zoho CRM and build a tracker that lists Quotes and Invoices by customer and status.	Surface commercial records from Zoho CRM in a reporting view. The app reads Quotes and Invoices, filters by account or status, and helps teams follow up on open items.

How to connect Zoho CRM

Workspace admins and owners can connect Zoho CRM. App + chat connectors are enabled by default on Free, Pro, and Business plans. On Enterprise plans, workspace admins and owners can manage app + chat connector availability for the workspace. You can create multiple Zoho CRM connections using different Zoho accounts, regions, or OAuth apps, which is useful for separating production and sandbox environments.

When the connection is created, Zoho CRM becomes available across all projects in the workspace. Anyone building in a project can ask Lovable in chat to link their project to it.

Prerequisites

Before connecting Zoho CRM, make sure you have:

• A Zoho CRM account
• Access to the Zoho API Console for your Zoho CRM data center to create a Server-based Application
• The data center where your Zoho account is hosted, such as United States, Europe, India, Australia, Japan, Canada, or China
• Lovable workspace owner or admin role

All API requests made through this connector count against your Zoho CRM API limits and your Zoho CRM plan. Billing and quota are handled directly by Zoho CRM, not Lovable.

Step 1: Create a Zoho API console application

Zoho CRM uses OAuth to authorize third-party access. Create a Server-based Application in the Zoho API Console for the same data center as your Zoho CRM account to get the Client ID and Client Secret for Lovable.

Zoho CRM data center	API Console URL
United States (crm.zoho.com)	api-console.zoho.com
Europe (crm.zoho.eu)	api-console.zoho.eu
India (crm.zoho.in)	api-console.zoho.in
Australia (crm.zoho.com.au)	api-console.zoho.com.au
Japan (crm.zoho.jp)	api-console.zoho.jp
Canada (crm.zohocloud.ca)	api-console.zohocloud.ca
China (crm.zoho.com.cn)	api-console.zoho.com.cn

1. Open the Zoho API Console

   Sign in to the Zoho API Console URL that matches your Zoho CRM data center.

2. Create a Server-based Application

   Click Add Client or Get started, then choose Server-based Applications.

3. Enter application details

   Fill in the application details:

   • Client Name: for example, Lovable Integration
   • Homepage URL: your app or company website URL
   • Authorized Redirect URIs: add https://api.lovable.dev/workspaces/connectors/standard/oauth/callback
4. Copy your credentials

   Save the application, then copy the generated Client ID and Client Secret. You’ll enter both values in Lovable.

Your Client Secret functions like a password. Keep it secure and never share it publicly. You’ll need it in the next step.

See Zoho’s API console documentation for more detail.

Step 2: Connect Zoho CRM to Lovable

1. Open Zoho CRM in Connectors

   Go to Connectors and select Zoho CRM.

2. Add a connection

   Click Add connection.

3. Enter your connection details

   Fill in the connection fields:

   • Display name: name the connection, for example Zoho CRM Prod. This name is only used inside Lovable to identify the connection.
   • Data center: choose the region where your Zoho account is hosted. Check your Zoho CRM URL, for example crm.zoho.eu means Europe.
   • Client ID: the Client ID from your Zoho API console application.
   • Client Secret: the Client Secret from your Zoho API console application.
4. Choose who can access this connection

   Under Who can access this connection, decide who in your workspace can use the connection:

   • Only you (default): only the person creating the connection can use it and its associated data.
   • Invite specific people: only you and explicitly added workspace members can use the connection and its associated data.
   • Invite entire workspace: click Invite entire workspace to make the connection available to everyone in your Lovable workspace.

   See Connection-level access for more information.

5. Connect to Zoho CRM and authorize

   Click Connect. The Zoho CRM authorization window opens, so make sure your browser doesn’t block pop-ups. If it does, Lovable redirects you instead.

   Sign in to Zoho CRM if prompted, review the requested permissions, and click Accept or Allow.

   You’ll be redirected back to Lovable with a confirmation.

When connected, anyone building in a project can ask Lovable in chat to link their project to Zoho CRM (based on configured connection-level access). Your Lovable apps can then read, search, create, and update CRM records through your connected Zoho CRM account.

Limitations

The Zoho CRM connector cannot:

• Support per-end-user Zoho CRM login. Each connection represents a single Zoho CRM account shared across all projects linked to it.
• Bypass Zoho CRM API limits, rate limits, or plan restrictions.
• Return record lists without explicit fields. Zoho CRM rejects list requests that omit the fields parameter.
• Receive Zoho CRM webhooks or real-time record-change events.

If Zoho CRM authorization is revoked from the Zoho side, or if the Zoho API console application is deleted or changed, you’ll need to reconnect the integration in Lovable before API calls can succeed again.

Manage your connection

Connections are managed from Connectors: select , then open the connection.

• Unlink projects to remove access from specific projects while keeping the connection available for others. See Unlink projects from a connection for the steps.
• Delete the connection to remove it from the workspace entirely. Deleting is permanent. It removes the credentials from all linked projects, and app features that use stop working until a new connection is added. See Delete a connection for the steps and who can delete.